FAQ - Frequently asked Questions

Storage costs just $2.00 per pallet per week for ambient storage up to 1.4m height. Additional services like container devanning, pick & pack, and pallet management have separate rates detailed below.

No hidden fees whatsoever. Our $2 per pallet rate includes everything: storage space, security, monitoring, and basic inventory management. The only additional costs would be optional services like pick & pack or transport, which are clearly priced separately.

The minimum storage period is one week. You pay weekly, so if you only need storage for 3 days, you'll still pay for the full week. After that, you can extend storage week by week as needed.

We can store most general merchandise, consumer goods, and industrial products. We cannot store hazardous materials, perishables, or live animals. All storage includes basic climate control at no extra cost.

Transport services are available through our warehouse partners at competitive rates. You can also use your own transport provider - whatever works best for your business. Contact us for a transport quote based on your specific needs and location.

We have warehouse partners in Auckland, including our partnership with Cardinal Logistics. Our facilities are strategically located near major transport routes for easy access. We'll match you with the most convenient location based on your needs.

You can access your goods during normal business hours with advance notice (usually 24 hours). Our warehouse partners will arrange pickup or allow you to collect items directly from the facility.

All our partner warehouses, including Cardinal Logistics, feature 24/7 security monitoring, CCTV systems, controlled access, and are fully insured. We only work with established logistics companies that meet our strict security standards..

 Yes, our warehouse partners offer container devanning services. We can unload your container and transfer the goods directly to pallet storage. Contact us for Pricing